PLYTIME FAQ's

About PLYTIME

PLYTIME Learning is a brand new concept in one-to-one tutoring.  Our mission is to provide more effective and affordable tutoring to help you to be your Best. 

PLYTIME is ideal for Students who are ahead or want to be at the top, for students who are behind or want to catch up and for all students in between.  It’s designed for anyone who wants a little support to help them be their best

Together with input from dedicated tutors, we use sophisticated algorithms and machine learning to ensure that every student automatically receives content that is appropriate to their needs and level of ability.  As students improve they move through the curriculum at their own pace.

Focus 15™ is our unique 15 minute one-to-one online tutoring solution, powered by detailed performance data that allows your dedicated tutor to focus all their attention on areas where you may need additional support – helping you to be your best.

Well, it ties in with research into how concentration diminishes over time and short focused periods of attention can be far more effective than longer session. It’s the same reason why TED talks are kept below 18 minutes – one optimal unit of attention span!  You would be surprised what you can achieve in 15 minutes. 

It’s also incredibly flexible and many of our students and tutors find is so much easier to fit a 15 minute session into their busy schedule.

Initially PLYTIME is covering the Primary Maths curriculum but our intention is to expand into other Primary and Secondary subjects as soon as possible.

PLYTIME is based in the UK and all our resources are in the English language. We have big plans to expand internationally in the future.

Many people turn to tutors when they are struggling or have an important exam coming up – which is fine – but it doesn’t have to be that way. PLYTIME is designed to make it easy and more affordable to dip in and out of our tutoring sessions so that students find it easier to stay on top of things and avoid falling behind. You don’t have to spend time searching for a new tutor, just take out a subscription whenever you need it and we’ll match you with your own dedicated tutor. 

All PLYTIME content has been created with help of educational specialists in line with the latest curriculum.

Gamification is a way of encouraging students to practise more through games and rewards. At PLYTIME Learning we have developed a unique way of allowing students to play against each other – but where everyone has the same chance of winning regardless of age or ability. The content is still personalised to each individual and it’s not about being the best – it’s about being YOUR best and continually improving. And if multi-player games aren’t for you, that’s absolutely fine – you can still enjoy the gamification and try to improve on your own best scores.

For Students

If you are subscribing as a parent or guardian of a Student please see the video how to create a new account. 

No – we take away all the hassle of finding a tutor. You tell us when you want your Focus 15 tutoring sessions and we will try to match you with one of our approved PLYTIME Tutors at a time of your choice making it nice and easy for you.

Our aim is to make one to one tutoring more affordable.  Prices start at just £12 per week for full 24×7 access to the PLYTIME Platform, allowing you to practise and challenge yourself whenever you want, and one Focus 15™. Payments are taken weekly, 1 week in advance of your sessions.

Yes of course.  You can book as many as you like and we will match you with a tutor who can accommodate your selected number of sessions, based on the time and days you choose.  You can book your Focus 15™’s on different days or you can choose to run them consecutively.

Yes, you will have a dedicated tutor for all your sessions. Once you tell us how many Focus 15™’s you would like per week and select your first session, we will only show the available sessions for that chosen tutor.   

You will see details of the date and time of your next Focus 15™ on the Student Dashboard and the Parent Dashboard.

You can contact your Tutor through the Tutor Student Notes and request to move the day and/or time of a Focus 15™.  As long as sufficient notice is given and both parties agree through the Notes that this works for them the Tutor can change the session to an agreed time.

Very – you can cancel your subscription at any time via your parent dashboard.  As you have paid 1 week in advance your access to the platform will remain for those outstanding Focus 15™ sessions.  You can take out a new subscription at any time and top up your learning again whenever your child needs additional support.

We take child safety seriously. All of our approved tutors have an enhanced DBS.  No personal details are shared with Tutors other than the Student’s first name and all contact between the Tutor and Student is restricted to the Plytime Platform via the Focus 15™ session or the Student Tutor Notes.  Please see our Terms and Conditions and Safeguarding Policy for more details.

The one-to-one tutoring takes place online via an interactive video Focus 15™ session.  The tutor will have access to the Student performance data and be able to support their specific needs. They can see and speak to the student and have the use of a whiteboard during the session. At the end of the Focus 15™ the tutor will agree with the student what they should focus on before their next session.

We have a Plytime Tutor-Student Notes facility allowing for written communication between the Tutor and the Student/ parent or guardian so that you can contact your Tutor at any time outside of a Focus 15™. Please note, for safeguarding reasons we do not allow any contact between students/parents and tutors outside the platform.

Whilst we try our best to ensure that students and tutors work well together, we understand that sometimes, it might not work out.  If that does happen, you can simply cancel your existing subscription and take out a new one – and we’d be grateful for any feedback you can provide so that we can continue to improve our service.

You will be able to see real time performance data for your child in the Student Dashboard which will highlight their overall subject improvement and also at a more detailed level to show where your child may need additional focus.  You can also review all questions they have answered whilst on the PLYTIME Platform and there are hundreds of short help videos available to provide a little extra help in between Focus 15™ sessions.

As much as they like.  They will have full 24×7 access to the challenges, PLYTIME content and help videos.  We want to make the challenges as engaging as possible so that they will want to keep practising – the more they play (& practice) the better they will get and we want to help them to be their best.

Yes of course – as long as you give sufficient notice, you can request, through the Tutor-Student Notes, that the Tutor cancels the Focus 15™ for the weeks that you are not available. No payment will be taken for the cancelled weeks.

Yes of course.  If you have more than one child, you can create different accounts and subscriptions for each student and each student can have a subscription for more than one subject (once we have added new subjects).  These will be visible in the Parent Dashboard.

Yes.  Each student will have their own personal login details and Student Dashboard.

For Tutors

Please register your interest in becoming a Plytime Tutor here.  Once we have received your form we will contact you and invite you to a video call where we explain everything to you, assess your suitability and review your DBS. Once we’ve done this, we will set you up as an approved tutor and you can add your ideal hours and times you want to work then you’re ready to go.  We will start to match you with Students at times that suit you.

You are self-employed and can start to build your tutoring Business through PLYTIME right away.  As we provide a full learning service (marketing, matching, subject content, marking, performance tracking, help videos) once you are approved and set up you are ready to go. You have full flexibility allowing you to set the times and number of hours you want to work to fit into your lifestyle – earning as much or as little as you want.  It will be your responsibility to report earnings to the authorities but if you have concerns about running your own small business, our PLYTIME Tutor forum is always available to ask questions and get help or support from our network of brilliant tutors.

Plytime Learning is committed to maintaining the highest standards of service to students and tutors therefore we believe it is in the best interests of our tutor network to approve tutors before they join the platform.  We want the best tutors who are capable and determined to help students to be their best – and feel a sense of pride in belonging to the Plytime network.

Plytime is open to anyone who wants to build their tutoring business with Plytime.  It’s ideal for existing tutors, university students or graduates, teachers, teaching assistants, or anyone who wants to tutor and help make a difference.

We will recruit tutors who:

  • Have a great knowledge and good qualifications to be able to offer support in their chosen subject
  • Are eligible to work in the UK on a self-employed basis
  • Are enthusiastic, articulate, and motivated
  • Have a good internet connection, a computer with good quality camera & microphone and a compatible browser

If this sounds like you, head to our sign up page to register.

No.  Previous tutoring experience is not necessary for tutoring with PLYTIME as we provide all the content, marking and performance data.  So as long as you can show us how suited you will be to tutoring, your passion and expertise in your subject(s), and your ability to communicate well with students, previous experience is not required.

Yes you can. We will ensure that any students you bring with you are allocated to you and no one else.

Yes.  We take student safety seriously so we want all the PLYTIME Tutors to have an enhanced DBS. 

Yes we can help you to apply for an enhanced DBS with CareCheck. The check costs around £50* which would be borne by the tutor but it gives our parents peace of mind knowing their children are online with a trusted and dedicated tutor. 

*This can be recouped with less than 2 ½ hours of Focus 15 tutoring.

No.  We don’t work like a standard marketplace where you have to be on page 1 to be noticed.  All our tutors are matched automatically to Students based on their availability, ideal hours and PLYTIME score.  Once you have been approved you will start to get bookings and as long as your performance is good we aim to get you to you ideal hours as soon as possible.

Absolutely.  You let us know the ideal number of hours that you want to work each week and then let us know your availability to fit around your existing timetable and we’ll do our best to match you with students up to your ideal hours.

You will see details of the date and time of all your scheduled Focus 15™ sessions on your Dashboard

The PLYTIME platform provides a full service for Tutors so that you don’t have to spend time searching for students, finding suitable content, preparing or marking for which we charge service fees. Each tutor will receive a net £5 for each Focus 15™ session – so that’s £5 for each 15 minute session that they tutor (or the equivalent of £20 per hour).  

Tutors will be paid weekly, 1 week in arrears on the Friday of the following week.  ie. For sessions run on Monday 6th the tutor will get paid in the payment run on Friday 17th. Tutors will be able to see a running balance of the money earned and paid in their dashboard.

Of course – the beauty of PLYTIME is that you don’t need to disappoint any of your students by cancelling sessions for appointments or holidays.  As long as you give sufficient notice, you can request a substitute tutor to cover your session whilst you are away and keep your students happy.

Other

The best way to contact us is to send us an email via our contact page or via the chat function on our website (icon in the bottom right-hand corner)

If you are having any technical issues please let us know via the contact form or via the chat function on our website (icon in the bottom right-hand corner) and we will try and assist.

If you would like to apply for a job with us the best way to get in touch is to use our contact form. We look forward to receiving your message!